Frequently Asked Questions
Q: Why can't I register with my credit card?
1. Your credit card has expired.
2. Your credit card limit has been exceeded.
3. Your info is in a negative database for some reason. For example,
maybe in the past you filed a chargeback at some online service, so it
caused your personal data being black listed at payment processing
companies.
4. Your IP address does not match the country of your credit card.
Q: How do I cancel my membership?
Click on the "Customer Support"
link. Find the company you have signed with and click on the link of
their "Customer Support" service. Follow the instructions
for cancellation.
Q: I had bad experiences with credit card fraud in the past. Would
I encounter this here?
No, you will not. Our billing companies are strongly against fraud as
they use different levels of advanced fraud checking systems to
protect customer privacy and secure each transaction.
Q: Will my private data or email address be disclosed or sold to a
third party?
No. Your information will be kept absolutely confidential. We do not
share or sell customer's information for any purpose.
Q: With the right user name and password entered, I still cannot
get access?
- Your membership has expired.
- Incorrect username and password typed.
- Check the "Caps Lock" button on your keyboard.
- Check your firewall program.
- Change your browser security settings and privacy settings back to
default.
- Report the problem to Webmaster.
Q: What should I do if I forget my account details, like username
or password?
Go to the "Customer Support"
page. Find the company you have signed with and click on the link of
their "Customer Support" service. Follow the instructions
for password retrieval.
Q: Are there any limitations regarding viewing or downloading
content?
No, there are no limitations of any kind in Members Area. When you
become a member, you're free to download all the legal content Bilola
has ever produced (photos and videos).
Q: Can I share my account data with my friends (username and
password)?
No, you can not, it is strictly forbidden. Subscribers may not under
any circumstances release their access information to any other
person, and are required to keep their e-ticket strictly confidential.
Unauthorized access to the site is a violation of law. The owner of
the site may track through the use of special software each
subscriber’s entry to the site. If any breach of security, theft or
loss of access information, or unauthorized disclosure of access
information occurs, subscriber must immediately notify billing company
of said security breach. |